Updated on 28 Jul 2011
By Anthony Buckner
5.22 MB Safe To Install
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Specifications
License:
Shareware
Updated:
Downloads:
1077
Platform:
Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003
Publisher:
CyberNiche Software(more)
Website:
User Reviews:
Other versions:
3.1, 3.0, 2.0
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Request Tracker?
Publisher's Descriptions
Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments. Request Tracker is easy to use -- one screen records all pertinent information about a single request. Extensive search capabilities allow you to use the program's database to identify similar problems or requests that were handled in the past, making the solutions instantly available. Complete on-line documentation and context-sensitive help is provided.
System Requirements
Windows 95 or higher, 10 Mb disk space
What's New
There is now an "inactive" field to flag staff or customers who will no longer be associated with new requests. Added an Archive/Purge capability and the option to open archive files. Added customer address to the work order. New more powerfu


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Request Tracker Disclamer
Please be aware FindMySoft.com accepts no responsibility for the file you are downloading. The same applies to the information provided about the software products listed.
We do not allow the inclusion of any Request Tracker serial, keygen or crack and we disclaim any liability for the inappropriate use of Request Tracker.
FindMySoft advises that Request Tracker should be only used in accordance with the rules of intellectual property and the existing Criminal Code.
For your own protection ALWAYS check downloaded files for viruses.
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Rated By
7 Users
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